Terms of Service

These Terms of Service (“Terms”) govern your use of this website and the HVAC and appliance-repair services provided by Dmikas Solutions LLC (“Dmikas Solutions,” “we,” “us”). By using the website or requesting service, you agree to these Terms.

1. Using this website

What we service. We provide residential service for gas and oil furnaces, straight-cool air conditioners, heat pumps, air handlers and major household appliances. We do not service boilers, chillers, commercial systems, microwaves or small countertop appliances. Service is offered in the areas shown on our website.

You may use this website for lawful purposes only. Content on this site — including text, logos, graphics and photos — belongs to Dmikas Solutions LLC or its licensors and may not be copied or reused without permission. Information on this site is general in nature and is not a substitute for an on-site inspection by a qualified technician.

2. Quotes and pricing

• Prices shown on this website are starting prices for typical residential jobs and are not a binding offer. Prices marked “est.” are estimates only. Your final price depends on your equipment and the work required.
• Asking for a quote is free, and so is the price range we send you after a form, text or photo. If you book a visit and decide not to go ahead with a repair, the service call fee in the next section applies.
• We explain what we find and give you the price before any work begins. We will not start repairs until you approve the price.
• If we find additional problems after work begins, we will stop, explain and get your approval before continuing.
• Refrigerant is priced per pound in addition to labor.

3. Service call fee

The diagnostic is free when you go ahead with the repair with us. For a standard visit the service call (the visit and the diagnosis) is $99 for heating and cooling and $79 for appliances; if you have the repair done by us, that amount is credited in full against the repair price. If you decide not to have the repair done, only the service call is charged. Emergency calls (right now or at night) have a special price; we tell you the price before we dispatch and they cannot be booked online.

Taxes. Prices on this website and in our quotes are shown before sales tax. Where Pennsylvania or local law requires it, sales tax is added; whether a job is taxable, and at what rate, depends on the work and on the location of the property. Any tax is shown on your written estimate or invoice.

4. Written contracts, license and insurance

Repair or replacement of a home’s central heating or air-conditioning system over $500 may be covered by the Pennsylvania Home Improvement Consumer Protection Act (73 P.S. § 517.1 et seq.). Where it applies, we give you a written contract before work begins. It states the work and the price, our contractor registration number, the liability insurance information the law requires, and any cancellation rights you have. Estimates, price ranges and the starting prices on this website are not contracts.

5. Cancellation

For some contracts, Pennsylvania and federal law give you a right to cancel within a set number of days (for example, certain contracts signed at your home). If a cancellation right applies to your job, your contract tells you how to use it. If you ask us to start an emergency repair before a cancellation period ends, the law may require your written agreement, and we will ask for it.

6. Scheduling and access

Appointment times are estimates. We will contact you if timing changes. Please make sure someone (you, or an authorized representative such as a tenant or property manager) can give us safe access to the equipment. If we cannot access the property at the scheduled time, a service call fee may apply.

7. Payment

Payment is due when work is completed unless we agree otherwise in writing. We will tell you which payment methods we accept when we schedule service.

8. Warranty

Our work is backed by a warranty of 3 to 6 months on labor and 12 to 24 months on replacement parts. The warranty period varies by service and part (including appliance repairs) and will be identified on your quote or invoice. The warranty does not cover damage caused by misuse, neglect, lack of routine maintenance, unauthorized repairs or modifications, power surges, floods, fire or other events outside our control. Equipment manufacturers may provide separate warranties on their products. This warranty gives you specific legal rights, and you may have other rights under Pennsylvania law; nothing here limits them.

9. Your responsibilities

• Provide accurate information about your system and the problem.
• Tell us about pets, hazards or conditions that could affect safe work.
• If you are a landlord or property manager, confirm you have authority to approve work at the property.

10. Emergency service

We offer emergency service 24/7. If you smell gas, see smoke or suspect carbon monoxide, leave the building immediately and call 911 or your gas utility from a safe location. Do not use this website to report an emergency.

11. Calls, texts and email

Email. We need your email address to book a visit: we use it to send your estimate and your booking confirmation. From time to time we may also email you service tips and offers. Every email has an unsubscribe link, and you can opt out at any time. We do not sell your email address.

If you submit a request form, give us your phone number, or message us, you agree that Dmikas Solutions LLC may contact you by phone, text message (including with automated technology) or text or email about your request, including a confirmation and a reminder before your visit. Message frequency varies (usually one to three messages per request). Message and data rates may apply. Consent is not a condition of purchase.

You can opt out at any time by replying STOP (or QUIT, END, CANCEL or UNSUBSCRIBE) to a text, or by calling or emailing us; we will stop texting you promptly and in any case within 10 business days. Reply HELP for help. See our Privacy Policy.

Offers. If you separately tick the optional box for offers, Dmikas Solutions LLC may also send you recurring marketing emails and automated marketing texts (maintenance reminders and seasonal offers) at the email address and number you gave. Consent to offers is optional and is not a condition of any purchase. Unsubscribe from emails with the link in each email, or reply STOP to a text. See our Privacy Policy.

12. Brand names and independence

Dmikas Solutions LLC is an independent service company. Manufacturer and brand names (for example Carrier, Trane, Samsung, LG and Whirlpool) and the names and logos of services such as WhatsApp and Facebook are trademarks of their owners. We use them only to identify the equipment we repair or the ways to contact us. Their use does not mean we are affiliated with, sponsored by or an authorized service provider of those companies unless we say so in writing.

13. Disclaimers and limitation of liability

This website is provided “as is.” To the fullest extent permitted by law, Dmikas Solutions LLC will not be liable for indirect, incidental or consequential damages arising from your use of this website, and our total liability for any claim relating to services is limited to the amount you paid for the services giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law or any rights you have under applicable consumer protection laws.

14. Governing law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Pennsylvania, unless applicable law says otherwise.

15. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top shows when they last changed. Continued use of the website after a change means you accept the updated Terms.

16. Contact us

Dmikas Solutions LLC
Email: dmikassolutions@gmail.com
Phone: (267) 658-2972