Answers before you call.

The diagnostic is free when we do the repair. A standard service call (the visit and the diagnosis) is $99 for heating & cooling and $79 for appliances; if you go ahead with the repair, that amount is credited in full. If you decide not to repair, you pay only the service call. Prices are shown before sales tax. Emergency calls (right now or at night) have a special price quoted before we dispatch.

A full HVAC diagnostic — whole system — is free when we do the repair (inside and outside units), and $99 if you decide not to repair. We test the system, find the cause, explain it in plain English and quote the repair before we touch anything. For appliances the diagnostic is free with the repair and $79 if you decide not to repair.

Yes. Always. We explain what we find and give you the price before any work begins. Nothing gets done without your okay, and you can say no — then you pay only the service call ($99 heating & cooling, $79 appliances).

Where a price says “parts & labor included” (capacitor, contactor, thermostat, drain line, fan motor, coil cleaning) it includes both. Refrigerant is charged per pound on top of labor (R-410A: $45 per lb). Bigger repairs and replacements are quoted after diagnosis.

They are typical starting prices. Items marked “est.” on the heating & cooling and appliances pages are ballpark figures. Your exact price depends on your equipment and what we find, and you approve it before we start.

Asking for a replacement quote is free. The price depends on the size of your home, the efficiency of the unit and your ductwork, so we do not quote a number before we know your system. Send us a photo of your current unit and its model sticker and we’ll give you a price range.

Asking for a quote is always free — tell us what’s going on and we’ll point you to the right service and a starting price. For repairs, the exact price comes after we diagnose, and you approve it before we start.

We’ll confirm the accepted payment methods when we schedule your visit — just ask by phone or text.

The fastest way is the 1-minute quote form: choose the unit, add the brand and problem (and up to 3 photos), pick Emergency call, Today or Tomorrow (or another date) and a 3-hour arrival window. We get it right away and confirm your visit by call or text. Prefer to talk? Call or text (267) 658-2972.

Emergency (right now or at night) is a special-price call: it can’t be booked online, and we quote the price by phone before we dispatch. Today and Tomorrow are standard visits in a 3-hour arrival window: 8–11 AM, 10 AM–1 PM, 12–3 PM or 2–5 PM. Windows that are more than half over are not shown.

Yes. We call or text to confirm your visit. If you agreed to texts, we may also send a reminder before the visit.

As soon as we can for urgent requests — tell us it’s an emergency by pressing “Emergency call” or calling. For scheduled visits, pick the window that suits you. We confirm the exact timing when we call, so you always know what to expect.

Someone should be there to give us access to the equipment — you, or an authorized person such as your tenant or property manager.

Call or text us as early as you can and we’ll reschedule. If we can’t get access to the property at the scheduled time, a service call fee may apply (see our Terms).

• What the unit is (AC, furnace, heat pump, fridge, washer…)
• The brand — and a photo of the model sticker if you can
• What’s happening and since when (noise, leak, error code, smell)
• Your ZIP code (and street address if you have it)
• When you need us, and who will let us in

The quote form asks for exactly this.

Standard visits are booked in 3-hour arrival windows (8–11, 10–1, 12–3, 2–5). Emergency and night calls have a special price. The quote form and this site work 24/7.

Examples: no heat in cold weather, no cooling in a heat wave, water leaking from a system, or a refrigerator that has stopped and your food is at risk. If you’re unsure, call — we’ll tell you honestly whether it can wait for a standard visit.

They are calculated separately from a standard visit. We tell you the price by phone before we dispatch, so there are no surprises. Prefer to wait? Book a standard visit in a 3-hour window.

Leave the building immediately and call 911 (or your gas utility) from outside. Do not use switches, phones or flames inside. Once everyone is safe, call us.

Residential gas and oil furnaces, straight-cool air conditioners, heat pumps and air handlers, plus major appliances: refrigerators and freezers, washers, dryers, ovens, ranges and cooktops, and dishwashers.

No. We don’t service boilers, chillers or commercial systems — residential customers only.

No — we skip microwaves and small countertop appliances and focus on the big ones.

We work on most common residential brands — for example Carrier, Trane, Lennox, Rheem and Goodman for HVAC, and Samsung, LG, Whirlpool, GE and Frigidaire for appliances. Tell us your brand in the quote form and we’ll confirm we can help.

We’ll tell you honestly whether repair or replacement makes more sense, with pricing for both. Age, repair cost and efficiency all matter — and there’s no pressure to pick the pricier option.

We explain which parts your repair needs and what they cost before you approve the work. If something is hard to get, we’ll tell you your options.

Our work is backed by a 3 to 6 month warranty on labor and a 12 to 24 month warranty on replacement parts. The exact period varies by service and part and is stated on your quote or invoice. What the warranty covers, and what it does not, is explained in the Warranty section of our Terms.

No. Manufacturers may provide separate warranties on their products; ours covers our labor and the replacement parts we install.

Call or text us, and tell us the date of your visit. We’ll check it under the warranty period on your invoice.

1. We inspect the system or appliance and find the real cause.
2. We explain it in plain English.
3. You get the price before any work starts.
4. If you approve, we repair it and test it.
5. You receive an invoice that shows the work and the warranty period.

Of course. You pay only the service call ($99 heating & cooling, $79 appliances) — and the diagnostic is free if you go ahead with the repair.

Bucks County, Northeast Philadelphia and nearby Montgomery County, PA — 68 ZIP codes. See the map and ZIP checker.

Call or text (267) 658-2972 — we may still be able to help.

Use the quote form or message us and include the property address and unit number, the tenant’s name and phone for access, and the best times. We work directly with landlords and property managers.

Yes — email the addresses and what’s going on at each, and we’ll help you schedule them.